Every choice, exactly as signed
The fabric, size and finish they fall in love with in the showroom should be exactly what your vendor sees on the PO.
About
Finally, an order app that speaks furniture
From the swatch they fall for to the warranty they may need years later, OrderPilot keeps the whole custom order inside Shopify.
People don’t really shop for furniture. They shop for the life they want to live.
Our story
Built one real furniture order at a time
People don’t really shop for furniture. They shop for the life they want to live: a calm bedroom, a kitchen table big enough for everyone, a reading chair by the window. Furniture stores turn those wishes into real rooms.
To do that well, a store has to offer more than what’s on the floor. It has to make the sofa in the fabric that suits their dog, the table that fits their space, the bed they’ll finally sleep well in.
That kind of service is wonderfully personal and surprisingly complex. Every custom order carries choices, payments and vendor details that have to stay right for weeks. We built OrderPilot so the technology behind the service is as thoughtful as the service itself.
Our promises
What we believe
Everyone on the same page
Sales, purchasing and service should all see the same order, and the next step, without waiting on one person’s memory or inbox.
Make the wait feel short
While their sofa is being made, they deserve clear updates and one place to check progress, pay the balance or ask a question.
Stay with them after delivery
Delivery is when their life with the sofa begins. When they need warranty service, the original order should be right there.
Chip
Say hello to Chip, our paper beaver
Every store needs a helper like Chip. He’s an origami beaver with two little teeth, eager paws and a name borrowed from a wood chip. He fetches swatches, carries parcels and steadies wobbly chairs. The parcel occasionally wins. And no sofa leaves the showroom untested.
