Options with their own rules
Every fabric, size and finish carries its own price and lead time.
Why OrderPilot
Every custom order, together from quote to warranty
OrderPilot transforms how your store sells custom furniture. One order holds everything from the first quote to warranty, and everyone on your team sees the next step.
Before and after
What changes when every order lives in one place
TodayOne sofa, five places
With OrderPilotOne order
Madison sofa · 96″
Sage linen · Oak legsMade to order · ready in 42 days
Sage linen · Oak legsMade to order · ready in 42 days
SignedQuote v2 emailed · viewed 7:42 PMQuote v2 · by Elena
Deposit25% · $1,517.50 due$1,517.50 Paid
Balance$4,552.50
Vendor PONot sent yetPO-2291 · Atelier NordSent
Moved to In ProductionNext status
One order record
Made-to-order furniture software that fits how you sell
Your sales associate knows what the customer chose. Your buyer needs those exact choices for the vendor PO, receiving needs to know what’s coming, and service needs the history years later. OrderPilot gives them all one order record inside Shopify. Signed terms, payments and progress stay with it, and a “Next status” button shows everyone what to do next.
POs straight from the order
Carry the chosen fabric, frame and finish into POs.
Landed cost per unit
Landed cost on every item when the goods arrive.
Your process, mapped once
Private statuses and the connections between them, followed on every order.
A portal they can check
Automatic updates and a portal where they can check anytime.
Coverage found right away
Look it up by customer, order or serial number.
How it works
One order, four connected stages
Quote & sell
Build the quote at your desk, on the showroom iPad or from a website request. Configure their sofa with live pricing, then send it by email or text. Your customers can sign on their own phone, pay the deposit, and every detail carries forward to purchasing.
- Mix custom furniture and regular Shopify products
- Let customers sign by link or QR code
- Take deposits at POS or by payment link
Buy & receive
Turn the signed order into vendor POs, grouped by vendor in one workbench. OrderPilot checks each vendor’s minimum before you send, and their replies land right on the PO. When the shipment arrives, receive what came in, flag anything damaged and see each item’s landed cost.
- Carry the chosen fabric, frame and finish into POs
- Keep vendor replies and attachments with each PO
- Update Shopify inventory and cost per item
Deliver & serve
Move each order through the stages your store uses, and track what’s shipped and delivered line by line. Customers follow along in their own portal and get automatic updates at the steps you choose. After delivery, each item’s warranty coverage starts, ready to look up by customer, order or serial.
- Set pickup or delivery for each line
- Start warranty coverage when the item is delivered
- Track repairs, replacements and vendor recovery
Run the business
Set up your process once, and OrderPilot follows it on every order. Private statuses track the internal steps, the workflow builder links them together, and roles decide who can do what. Revert to previous versions if something goes wrong.
- Create branded quotes, invoices, POs and spec sheets
- Split sales credit across several salespeople
- Let teammates work without overwriting each other
From the showroom floor to your customer’s front door.
Your team
Made for everyone who touches the order
For owners and general managers
See what’s been paid, what’s arrived and your margin once landed cost is in. Set who can approve changes or see costs, and build your process into OrderPilot so it runs the same way every time.
For sales associates
Build the quote right there while they choose fabrics and finishes. Show a QR code to sign, take the deposit and find all your orders under “Mine” in Shopify POS, with your sales credit recorded.
For operations teams
Create vendor POs straight from what was sold, with replies and attachments kept beside each one. Receive in stages, see landed cost per item and follow every order to delivery and beyond.
