Hiding prices by vendor, collection or tag

One vendor allows public prices. Another sets a minimum advertised amount. A third asks for private quotes. Your store has one website and a web person who also gets asked why the printer has stopped working.

Use catalog groups to organize the policy, then set the controls that actually do the work. In OrderPilot, a template's online mode governs its quote-only price presentation. Quote rules determine which products can be added to a quote. A tag can help organize both decisions, but it doesn't turn them into the same setting.

Start with a written pricing decision

Record which products can display prices, which must meet an advertising floor, and which use private quoting. Read the vendor's actual terms rather than assigning a policy because the brand sells expensive furniture.

The online-price guide covers that decision, and the MAP explainer separates the terms. This setup begins after your team knows what the website should show.

Choose a clear internal tag for the no-price group, such as price-policy-none. Use it consistently and keep a note of what it means. A tag named after a departed employee's initials is unlikely to improve the next catalog handoff.

Can the rules use the vendor directly?

OrderPilot quote rules use tags, categories, or collections, rather than a direct vendor condition. Represent the vendor group with a tag or a collection.

Shopify supports automated collection conditions based on vendor. A collection matching the intended vendor can therefore provide a group for a collection-based quote rule.

Check the group membership before relying on it. Different spellings of a vendor name or an untagged product can leave a piece outside the intended group. The catalog-organization guide helps keep those identities manageable.

What hides a template's customer price?

Set the affected template to Request a quote. The customer can choose the offered options and send the request without receiving a price for the quote-only piece until staff send pricing.

That distinction continues into the request journey, including confirmation and customer documents generated before pricing is released. Once staff send a priced quote, the customer sees the offer the team prepared. Review the actual theme surfaces as part of the change. Product cards, featured sections, and custom theme elements need to agree with the intended presentation. The online-mode guide explains what each route asks the customer to do.

How does a worked quote rule look?

Suppose the store wants the no-price range to accept quote requests but excludes its Clearance collection. The illustrative rule plan is:

Test a tagged product, an untagged product, and a tagged product also in Clearance. Inspect the resulting quote action rather than assuming how an overlap behaves. A rule that controls Add to Quote is not a general price-hiding rule. Keeping that distinction explicit makes the test much easier to interpret.

What about ordinary Shopify products?

An ordinary Shopify product still uses the price display supplied by the theme; hiding that price requires the corresponding theme work. OrderPilot can provide the quote path for the product.

An ordinary product can remain buyable and also be quotable where the store's rules permit it. For example, a stocked lamp can be purchased normally or included in a room quote. Make the two actions understandable.

Use the theme-block guide to coordinate the quote controls with the page. Test the request with both an ordinary item and a quote-only template.

Does this change prices on the showroom iPad?

Online price hiding does not hide the selling price from the associate using OrderPilot in Shopify POS. Staff still need pricing to prepare the customer's quote; supplier costs stay off the register.

Train the team to explain the public request route without suggesting that the store itself cannot find a price. The website starts the conversation, and the associate supplies the reviewed offer.

What keeps the setup accurate?

Review newly added products and vendor-policy changes as part of catalog maintenance. Check group membership, template mode, quote action, and customer price display together.

After a change, follow one sample product through the request and acknowledgment. Then inspect an ordinary Shopify product separately. Finish with a customer-visible result that matches the decision in the pricing worksheet.

Sources

1. Understanding conditions for collections — Shopify Help Center.