Why can’t I edit a split by item on POS?

On Shopify POSTeam and permissionsUpdated 2 Nov 2026

Short answer

POS shows sales credit read-only when the order is split by item.

Open Sales credit in the OrderPilot app to change the item shares.

Turning Split by item off replaces individual item splits and item-specific rates when saved. Review the confirmation before switching to one order split.

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