Why won’t a sales-credit split save?
Sales-credit shares must total 100% before the split can save.
Check every person's share; POS says how much to add or take off and shows unallocated credit as Not given yet. With more than 2 salespeople, enter each share rather than using a 2-person quick split.
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From other topicsCan customers pay with store credit?
Yes. Choose ••• > Apply store credit and enter an amount within the customer's available credit and the balance due.
A draft can use partial credit on any Shopify plan. A placed order allows partial credit on Shopify Plus; without Plus, the credit must cover the whole outstanding balance.
Does rejecting damaged goods create a vendor credit?
No. Rejecting goods records the rejected quantity and reason; it does not create a vendor refund or credit.
Keep rejected units out of accepted stock. Arrange the replacement or credit with the vendor, then record any later cost correction against the relevant goods.
Open its own pageFull guide: Resolve rejected goods and receiving corrections