Whose sales credit reaches Shopify POS checkout?
Shopify POS checkout credits the first, primary salesperson when an OrderPilot draft goes into checkout.
Shopify allows one staff member per checkout line.
OrderPilot keeps its own saved sales split. A sale credited to several people in OrderPilot can show only the primary person in Shopify checkout.
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From other topicsCan customers pay with store credit?
Yes. Choose ••• > Apply store credit and enter an amount within the customer's available credit and the balance due.
A draft can use partial credit on any Shopify plan. A placed order allows partial credit on Shopify Plus; without Plus, the credit must cover the whole outstanding balance.
Can I stop customer payments after sharing a checkout link?
Disabling customer payment in OrderPilot cannot withdraw a Shopify checkout link the customer already has. Open Customer payment, choose Disable, review open requests, and confirm Disable payment to change OrderPilot's payment availability.
Payments already received remain recorded. Review individual open requests in Payments and Invoices when an unpaid request needs cancellation.
Does rejecting damaged goods create a vendor credit?
No. Rejecting goods records the rejected quantity and reason; it does not create a vendor refund or credit.
Keep rejected units out of accepted stock. Arrange the replacement or credit with the vendor, then record any later cost correction against the relevant goods.
Open its own pageFull guide: Resolve rejected goods and receiving corrections