Why does my order line say lead time not known?

Quotes and ordersUpdated 2 Nov 2026

Short answer

The line has no set figures from which to calculate its lead time.

Click its dotted lead-time label and check the vendor build, option, transfer and customer-delivery figures. Use Set it in Vendors or Set it in Order defaults to complete the relevant settings.

Blank figures contribute nothing, so an incomplete total can be too short.

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