Why does an order open as view only?

On Shopify POSQuotes and ordersUpdated 2 Nov 2026

Short answer

An order opens view only when your effective POS access does not allow changes to that record.

For example, your role may be limited to orders assigned to you. Read the banner for the reason and who can help.

On a shared iPad, the register account and PIN access rules can also restrict changes.

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