Why can't I change an item's price on POS?
Short answer
A Shopify catalog item's base price is fixed after the order is placed in Shopify.
Use an allowed item discount to reduce its price. If prices are locked before placement too, check Override prices and give discounts on your OrderPilot role; without that permission, you cannot override them.
Did this answer your question?
Thanks. Tell us what was missing at support@meetorderpilot.com.