Why can I lower a discount but not raise it?
Reducing or removing an existing discount is allowed without price-override permission, but increasing it requires Override prices and give discounts.
Changing its type or reason also needs that permission. Ask someone with the required access to approve and apply a larger discount or a different discount type.
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From other topicsCan a warranty plan be discounted?
No. A sold warranty plan becomes a warranty fee that order discounts don't reduce, including POS discounts. Its price is multiplied by the product quantity and included in the Shopify draft.
Check the plan's price before adding it to the line, and explain the fee separately from any product discount.
Open its own pageFull guide: Create and sell extended warranty plans