Why can't I type my own fee amount?
Entering a custom fee amount requires Override prices and give discounts.
Without that permission, you can add saved fees at their configured prices. Ask an authorized colleague to enter a one-off amount or adjust the fee.
On POS, the custom-fee control explains that custom fees are unavailable for your access.
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From other topicsWhy is the amount to collect missing from a job sheet?
The amount is omitted when Show the amount to collect is off or the person printing lacks View costs. Check the job-sheet settings under SettingsProductsClaims and the staff role. A missing printed amount doesn't mean the customer owes nothing; confirm the repair quote or order's balance before the visit.
Open its own pageFull guide: Book repair visits and print job sheets