Why can't I change Sold by on POS?

On Shopify POSShowroom (POS)Updated 2 Nov 2026

Short answer

Changing Sold by needs Change sales credit; ask an administrator to check your role if that permission is missing.

Orders split by item are also read-only on POS and must be changed in the app. Making someone else primary on an owned order additionally needs Reassign quotes and orders.

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