OrderPilot vs Retail Pro
Retail Pro Prism manages specialty retail stores and chains. OrderPilot brings the made-to-order furniture sale into Shopify, with one order to follow from quote to warranty.
Meet OrderPilot One order, from the first quote to the warranty claim
OrderPilot is a Shopify app for furniture and home stores. It keeps the quote, payments, vendor orders and warranty history connected to one order record. Your team works in Shopify admin and POS. Your customers sign, pay and follow their order from their phone.
Turn their choices into a signed order
Build the quote in Shopify POS. Your customers sign and pay from their phone.
Give your vendor the order you sold
The chosen options carry into the purchase order. Vendor replies and attachments stay with it.
Give your customers an order page to come back to
Your customers can check progress, pay the balance and message your team from their phone.
Run your store by your own rules
Choose who sees costs, who changes prices and when an order needs approval.
Retail Pro Prism is POS and retail management software from Retail Pro International, a Nayax company based in Folsom, California. It serves specialty retailers from independent stores to international chains. Prism covers selling, inventory, purchasing, deposits, layaway and customer records. Store and headquarters servers share data, with local selling during network outages subject to the setup and payment provider. Business partners handle much of the implementation. Shopify connects through partner products such as ComPRO and Retail Dimensions, with different sync coverage.
Aretailpro.comAbout Retail ProAretailpro.comRetail Pro Software SolutionsAretailpro.comGlobal Business Partner Network
The short answer
Which one fits the way you sell?
Choose OrderPilot if…
- You use Shopify, or want to run your website and showroom on Shopify.
- Made-to-order and special-order pieces are a regular part of your business.
- You want your customers to sign, pay and check their order from their own phone.
- You want OrderPilot billed per location through Shopify, with no per-user fees.
Retail Pro may suit you better if…
- You run stores across countries and need local currencies, languages and tax settings.
- You need local selling during network outages, with payment support checked separately.
- Layaway, gift cards and loyalty are part of your everyday sales.
- You want a Retail Pro business partner to handle setup and support.
Feature by feature
Compare the work behind each order
- Yes
- Partly
- Add-on or partner
- No
- Not found in public sources
Retail Pro
Notes and sources
80 features shown. A note appears only where a source says something specific. Tier A is the vendor's own site or docs, B trade press or verified reviews, C a retailer's or partner's document, D other web pages.
At a glance
The ten differences that matter most
- 01 Works with ShopifyDecide whether your team needs a connected POS or custom orders inside Shopify. OrderPilotYes Retail ProAdd-on
- 02 Made-to-order products with priced optionsSee how each fabric or finish changes the quote’s price and lead time. OrderPilotYes Retail ProPartly
- 03 Digital customer signaturesLet your customers sign their quote after they get home. OrderPilotYes Retail ProPartly
- 04 POs straight from the customer's orderCarry the exact fabric, size and finish into the vendor’s PO. OrderPilotYes Retail ProPartly
- 05 Sending POs to vendorsOrderPilot emails the PO and PDF directly to your vendor. OrderPilotYes Retail ProAdd-on
- 06 Automatic updates at each stageTell your customers when their order reaches the stages you choose. OrderPilotYes Retail ProAdd-on
- 07 Warranty rules, coverage from deliveryStart warranty coverage on delivery day in OrderPilot. OrderPilotYes Retail ProAdd-on
- 08 LayawayRetail Pro holds stocked pieces on layaway while your customers pay them off. OrderPilotPartly Retail ProYes
- 09 Stock replenishmentRetail Pro suggests stock purchases from your minimum and maximum levels. OrderPilotPartly Retail ProYes
- 10 Customer financingRetail Pro lets you offer in-house charge accounts with limits and terms. OrderPilotNo Retail ProPartly
Moving from Retail Pro
