My older purchase orders aren't in QuickBooks. Why?

In the appSettings and integrationsUpdated 3 Nov 2026

Short answer

Only purchase orders sent after you turn purchasing sync on are sent to QuickBooks automatically.

Open an older PO that has already been sent to its vendor and choose Send to QuickBooks. For a previously synced PO, use Sync now.

Sending or retrying a PO requires Enter costs and charges.

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From other topics
Does lead time print on the quote or the purchase order?

No. OrderPilot's calculated lead times do not appear on quote PDFs or purchase orders.

The full order calculation is shown in the app, and is also absent from POS, emails and the customer portal. A template's slowest option lead time can appear online when Show lead time is on.

Do vendor minimums stop me creating a purchase order?

No. You can save a draft purchase order below the vendor's minimum. An enforced minimum blocks sending until the quantity or value is met; an unenforced minimum gives a warning.

Minimums are checked per purchase order. An enforced value minimum also blocks sending when an item's cost is unknown.

Why is Purchase Orders or another page missing from my menu?

A missing page can be hidden by your role, an optional-page setting or the available menu space. Purchase Orders needs View purchase orders; ask an administrator to check your role. Customers and Review also need their page settings enabled.

Check More for header entries that do not fit; Analytics appears in Shopify's sidebar.

Where do I see purchase orders waiting to be received?

Open Purchase Orders and check the Sent, Partially received and Received, some rejected tabs. Home's Purchase orders card also has Open POs for those statuses. Use the PO's received and outstanding quantities to see what still needs attention.