Why is the location picker greyed out?
The location picker is greyed out when the current record cannot change location.
Reasons include a placed Shopify order, a purchase-order link, an unfinished sync, a locking status or view-only access. Hover over the picker for the reason.
A purchase order keeps its own location; leave the record page to choose another working location.
Did this answer your question?
Thanks. Tell us what was missing at support@meetorderpilot.com.
People also ask
From other topicsWhy is everything greyed out at one of my locations?
The location may be outside your subscription or waiting for Shopify approval of a location change. Hover over an unavailable action to read its reason. Someone with Manage billing can add the location or finish approval under SettingsAccount & dataSubscription.
Your role and record access still apply after the location is subscribed.
Open its own pageFull guide: Manage your subscription and covered locations
Can I change the order of locations in the picker?
Yes, with brand grouping enabled. Drag brands and locations on Brands and locations, then check for Brand order saved or Location order saved. Location pickers and related brand choices follow that saved order.
The flat Locations list has no reorder handles, and view-only roles cannot move the board's items.
Why is Activate greyed out on my template?
Save or discard the template's unsaved changes before clicking Activate in the header. Closing an editing row with Done does not save the whole page. Use Save in the save bar, then activate the draft.
Can I put frequently sold templates at the top of the product picker?
Yes. Open the template's row menu in Products and choose Pin to top. Pinned templates lead the app, POS and purchase-order pickers in pin order.
Choose Unpin to remove that priority. Pins do not change Shopify's product order and are not included in the template CSV.