Why is Activate greyed out on my template?
Save or discard the template's unsaved changes before clicking Activate in the header.
Closing an editing row with Done does not save the whole page. Use Save in the save bar, then activate the draft.
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People also ask
From other topicsWhere are the email templates in Settings?
Email designs and subjects are in SettingsBrandingEmails. Sending setup, recipients, reply routing, quick replies, and delivery history are under Messages & notifications. Use Branding to change an email's content or appearance.
Use Messages & notifications to change sending or investigate delivery.
Open its own pageFull guide: Messages & notifications settings
Why is the location picker greyed out?
The location picker is greyed out when the current record cannot change location. Reasons include a placed Shopify order, a purchase-order link, an unfinished sync, a locking status or view-only access. Hover over the picker for the reason.
A purchase order keeps its own location; leave the record page to choose another working location.
Open its own pageFull guide: Find your way around OrderPilot
Can I undo a change to a quote, template or vendor?
Yes. Open the record's Activity, choose Version history, and click Restore this version on the saved version you need. Review Current and After restore before confirming Restore version N.
Your role must be allowed to edit the record, and normal locks still apply. Restoring adds a saved version and keeps the later history.
Open its own pageFull guide: See what changed and restore an earlier version
Why does my template product have new variants in Shopify?
Receiving a template configuration creates or reuses a Stock unit variant on the template's Shopify product. The base variant is Made to order; stocked variants identify exact finished configurations.
Receiving creates that stock identity, not placing the customer order. The customer-order line keeps its configuration history as a custom item.
Open its own pageFull guide: Stock: what receiving and custom pieces do in Shopify