Can different locations use different OrderPilot plans?
No, one OrderPilot plan covers the whole Shopify store.
You choose Essentials, Growth or Professional for the store's billed locations, rather than selecting a different tier for each showroom. Choose the plan that covers both your location count and the features your team and customers need.
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People also ask
From other topicsDoes restricting a template to one location hide it from the online store?
No. Who can add it controls staff and POS availability, while online publication has separate settings.
Set permitted brands or locations in the template's Organization card and save. Configure the template's online mode separately when you need to change what shoppers can see.
Open its own pageFull guide: Set template locations, tax categories and services
Why does a new order pick a different address than POS?
A new order in the OrderPilot app uses the customer's Shipping and Billing address roles, while Shopify POS uses Shopify's default ship-to address. Those addresses can differ. Check the customer's address book and confirm the intended delivery destination before continuing, especially when a trade customer buys for several client sites.
Does Home show figures for all my locations?
Yes. Home and Analytics cover all locations; the location picker in the header does not filter their totals. Reports have their own Store filter.
Check the reporting period and the report's filters before comparing a showroom's figures with the totals on Home.
Open its own pageFull guide: Find your way around OrderPilot
Why is the location picker greyed out?
The location picker is greyed out when the current record cannot change location. Reasons include a placed Shopify order, a purchase-order link, an unfinished sync, a locking status or view-only access. Hover over the picker for the reason.
A purchase order keeps its own location; leave the record page to choose another working location.
Open its own pageFull guide: Find your way around OrderPilot