Pricing and plans
- How much does OrderPilot cost?OrderPilot costs $60 for Essentials, $90 for Growth or $120 for Professional per billed location per month on monthly billing.
- Is annual billing available for OrderPilot?Yes, OrderPilot annual billing saves 10%.
- How do we pay for our OrderPilot subscription?OrderPilot is billed through your store's regular Shopify bill.
- Does OrderPilot charge for each staff member?No, OrderPilot has no per-user fees.
- How many locations does each OrderPilot plan allow?OrderPilot Essentials supports up to 3 billed locations, Growth up to 10, and Professional any number.
- Is OrderPilot priced per Shopify store or per location?OrderPilot is priced per billed location, with one plan covering the whole Shopify store.
- Do made-to-order locations cost extra?No. A made-to-order location that OrderPilot creates is free while your store has an active subscription: it holds Order New commitments and isn't one of your billed locations.
- Can different locations use different OrderPilot plans?No, one OrderPilot plan covers the whole Shopify store.
- Which OrderPilot plan should a furniture store choose?Choose OrderPilot Essentials for up to 3 locations handling quotes, deposits, vendor POs and receiving.
- What is included in OrderPilot Essentials?OrderPilot Essentials includes the made-to-order catalog, quotes, Shopify POS showroom selling, e-signatures, deposits and payments.
- Which plan includes the customer portal and website quote requests?OrderPilot Growth and Professional include the customer portal, shared Inbox, website selling and quote requests.
- Which plan includes warranty service and order approvals?OrderPilot Professional includes warranty, claims and repairs, workflow automation, approvals and multiple brands.
- How many emails are included with OrderPilot?OrderPilot includes 2,000 emails per month per billed location on Essentials, 4,000 on Growth and 6,000 on Professional.
- Are text messages included in OrderPilot?Text messages are included on OrderPilot Growth and Professional.
- Are email and text allowances shared between our locations?Yes, OrderPilot pools the email and text allowances across your store's locations.
- Can we change OrderPilot plans after subscribing?Yes, your Shopify store can move to another OrderPilot plan.
- Can we try OrderPilot before subscribing?OrderPilot offers a demo before you subscribe.