Can my warehouse team receive goods without seeing costs?
Yes. Give the warehouse role Receive items, and remove View costs, Enter costs and charges, and Correct received costs.
Also remove View all commission and profit, which enables cost viewing. The receiving screen hides costs and uses the PO price.
Purchasing or accounting staff can review invoice amounts separately.
Did this answer your question?
Thanks. Tell us what was missing at support@meetorderpilot.com.
People also ask
From other topicsIf I turn on Receive replies, do I still get replies in my mailbox?
Yes. Receive replies adds customer and vendor replies to their OrderPilot records and the Inbox while your mailbox continues receiving them. Existing orders begin capturing replies with their next outgoing email after setup.
Replies you send from your own mailbox aren't captured back into OrderPilot, so answer through the Inbox to keep the conversation together.
Open its own pageFull guide: Set sender details, replies, and email copies
Can we control what salespeople and warehouse staff can see?
Yes, OrderPilot uses roles, permissions and assigned locations to control staff access within your Shopify store. You can separate sales, purchasing, receiving and administrative work.
Cost visibility has its own permission, and costs are always hidden on Shopify POS. Sales credit does not itself grant access to a customer's order.
Why can't I receive goods at the made-to-order location?
A made-to-order location holds Order New commitments, so it cannot receive physical stock. Set the PO's destination to a subscribed store or warehouse.
When goods arrive, they are held for the customer there. On a placed order, fulfillment moves to the location that received them.
Open its own pageFull guide: Order a new unit or sell from stock
Can I receive another delivery after finalizing a PO?
No. Finalizing a PO closes its costs and stops receiving until it is reopened.
Use Reopen to edit or Reopen, enter a reason, and confirm before posting the next delivery. Your role needs Finalize and reopen purchase orders, as well as permission for the receiving work.
Open its own pageFull guide: Add freight, duty and other costs to a purchase order