Why don't I see branded links in my email settings?

In the appEmails and messagesUpdated 2 Nov 2026

Short answer

Branded-link setup appears only when it is available for your store.

When offered, Set up branded links supplies the records to add and shows progress toward Active.

Did this answer your question?

People also ask

From other topics
How do I find a setting without opening every Settings page?

Click Search Settings in the header, enter a word, and choose a result to open its page and section. Every search word must match, so try fewer words if nothing appears. Older section names are searchable too.

View only means your role can see the setting but cannot change it.

What should we prepare before setting up our furniture catalog?

Prepare your product specifications, vendor details, selling prices, costs and available options before building the OrderPilot catalog. A Linden Sofa template might include fabric, cushion fill and the vendor supplying it.

Check which choices change price, cost or lead time, and which combinations are allowed. Those decisions shape the quotes staff create in Shopify.

Where did the General tab and the old Settings sections go?

OrderPilot's settings are organized into 10 pages across 3 groups: Business, Sales & operations, and Customer experience. Use Search Settings in the header to find a setting by its current or older name. Search opens the matching page and section.

Older settings links also redirect to their current area.

Do settings apply only to me?

No. OrderPilot's Settings belong to the store and can affect everyone working in the app and on Shopify POS. Treat a setting as shared unless its control explicitly says it is a personal preference.

Your role determines which settings you can change, but it doesn't make those changes apply only to you.