Can I change the Request a quote button text?
Yes. Open the template's Online options and edit Request a quote button, using up to 40 characters.
A blank field uses the default wording. For regular Shopify products, change Button text on the Add to Quote block in Shopify's theme editor.
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From other topicsWhere do I change the message after a customer requests a quote?
Edit Thank-you message under SettingsBrandingRequest sent page. Enter up to 300 characters, preview the wording and save. The message appears after the customer submits a quote request.
The portal's separate Footer message allows up to 500 characters and appears at the account-page bottom.
Why doesn't my order field show on the online quote request?
Online quote requests show only active order fields whose Location visibility is All locations. Open the field at SettingsQuotes & ordersOrder fields and check its visibility. If the field is archived, restore it before expecting customers to see it.
Open its own pageFull guide: Create order fields and save fees
Can customers request changes after signing or placing an order?
Yes. Customers can request changes after signing or placing an order through the OrderPilot portal. A request doesn't change the order until your team accepts it.
Review the proposed change with the customer, then check whether the updated agreement needs another signature before continuing the sale.
Why does the button say Take Payment instead of Take Deposit?
Take Payment appears when the amount due now includes more than a deposit, such as items leaving with the customer today. Take Deposit appears when only the deposit is due.
Review Due now on Pickup or Delivery? before continuing so the amount matches what the customer takes home.