I changed a template's options. Why doesn't the product page show it yet?
A saved option change reaches the product page after template sync and Shopify's storefront cache refresh.
The delay can be minutes or hours.
Check the template's sync state before editing the same setting again. OrderPilot checks and recalculates a submitted request, so an old page does not set the final saved price.
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People also ask
From other topicsDo categories decide which options a product shows?
No. A template's options and bundles determine which choices it offers.
Categories group templates, set their Shopify product type, and carry warranty, terms, signature, deposit and commission rules. Assigning Linden Sofa to Sofas does not automatically add Fabric or Cushion Fill.
Is Required set on the option or on the template?
Set When ordering to Required or Optional on the bundle or template. The shared option page has no Required control. A bundle also offers Inherit, which uses the option's stored Required setting; choose an explicit requirement when staff must complete the choice.
Does deactivating or deleting a template delete its Shopify product?
No. Deactivating a template archives its Shopify product, and deleting an unused template also archives the linked product. Existing orders, purchase orders and stock can still refer to its variant.
Stock or purchasing records can prevent template deletion; deactivate the template instead. Shared option products remain unchanged.
Can I edit a template's product directly in Shopify?
Change a template's managed product fields in OrderPilot, because the next sync can overwrite edits made directly in Shopify. Update the template's price, product type and option data in OrderPilot, then save. An active template queues another sync so its Shopify product receives the changes.
Open its own pageFull guide: How templates sync to Shopify products