Why does an order line say 'Not held: fewer than N in stock'?

In the appInventory and costsUpdated 2 Nov 2026

Short answer

Not held: fewer than N in stock means the available quantity was too low when OrderPilot tried to reserve the customer's units.

A PO receipt retries the shortage immediately; a manual Shopify count change is checked within a day. Read the hold message for retry status, and modify the line if it says automatic retries have stopped.

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