Why can't I switch an ordered-new line back to stock?
An ordered-new line cannot switch back after its unit has arrived and is held for that customer order.
The line shows Arrived & Held, and its source is locked. Before arrival, use Take From Stock where available if the customer will buy an existing unit instead.
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People also ask
From other topicsCan I receive more than I ordered?
No. Accepted and rejected quantities cannot exceed the ordered quantity.
Create another purchase order for unexpected extra goods and receive them there. Enter only the actual accepted units under Receiving now, and keep damaged or wrong units separate under Rejected.
Where did the In-store Sale switch go?
The In-store Sale switch was replaced by a pickup or delivery choice on each physical line. Open the line's ••• menu and choose Change to delivery or Change to store pickup. Check every line when the customer will collect some pieces and have others delivered.
Open its own pageFull guide: Choose pickup or delivery and hand items over
Can received furniture be held for the customer who ordered it?
Yes, OrderPilot holds the received template units needed by linked customer orders while surplus units remain available in Shopify. A finished configuration gets its stock identity, and the customer line keeps its selected specification.
Quotes alone do not hold stock. Check the stock update and hold result before assuming another customer can buy an arrived unit.
Open its own pageFull guide: Stock: what receiving and custom pieces do in Shopify