Does reordering Online options change the order staff see too?

In the appOnline storeUpdated 2 Nov 2026

Short answer

Yes. Dragging rows in Online options changes the template's option order everywhere, including staff screens.

Keep each controlling option above the choice that depends on it. If a move is reversed, read the explanation and preserve that dependency order before saving.

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What is the difference between options and order fields?

Options describe a product line and can add to its price; order fields collect information once for the whole quote or order. Fabric belongs on the Linden Sofa line, while Delivery floor belongs to the order.

Order fields never change the price. Options and order fields share one internal-name list, so each name can be used only once.

Do categories decide which options a product shows?

No. A template's options and bundles determine which choices it offers.

Categories group templates, set their Shopify product type, and carry warranty, terms, signature, deposit and commission rules. Assigning Linden Sofa to Sofas does not automatically add Fabric or Cushion Fill.

Can I delete an option?

No. Archive an option through More actions > Archive option instead. The option stops appearing on new products and orders, while saved orders keep their recorded choices.

Archiving preserves its template attachments. Open the option from Archived and choose Restore option to return it where it was used.

Can I change an option's type after creating it?

Yes. Open the option, change Type, and save. Changing a Dropdown or Swatch to another type removes its saved values and the rules and prices that reference them.

Review the confirmation before choosing Change the type. Placed orders keep their records, and Image is unavailable as a new type.