Can I delete an option?
No. Archive an option through More actions > Archive option instead.
The option stops appearing on new products and orders, while saved orders keep their recorded choices.
Archiving preserves its template attachments. Open the option from Archived and choose Restore option to return it where it was used.
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People also ask
From other topicsDoes hiding the Customers page delete customer information?
No. Turning off the Customers page hides its menu entries and tour; it doesn't remove customer data. Customer pages still open from links, and configured customer fields still appear on order pages.
The setting is in SettingsCustomersCustomers page and saves immediately when changed.
Open its own pageFull guide: Set up the Customers page and customer fields
Can I delete a built-in email?
No. Built-in email templates cannot be deleted. You can duplicate a template to create another version, then edit and publish the copy.
An unwanted copy can be deleted where allowed, but deletion removes its version history. Brands assigned to a deleted copy fall back to the group's default design.
Open its own pageFull guide: Create email templates and assign brand designs
How do I show a product's selected options in an email?
Turn on Show each item's choices in the email's Line items block; the setting starts off. Preview a quote containing options, such as Olivia Bennett's Linden Sofa with Sage Velvet, to check the result. Save and publish the draft when the item details are ready for future customer emails.
Why are my statuses or options empty after installation?
OrderPilot can still be finishing setup after your first sign-in, so starter statuses and options may appear a moment later. Reload in a minute and check the list again. Once the records appear, add your own category, vendor and template to complete the setup checklist.