I changed the option's look but one template still shows the old one. Why?
The template has its own Custom look, which takes precedence over the shared option's Default look online.
Open that template's Online options and review its custom look before changing the shared option again. Save and allow the template sync and storefront cache to refresh.
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From other topicsIs Required set on the option or on the template?
Set When ordering to Required or Optional on the bundle or template. The shared option page has no Required control. A bundle also offers Inherit, which uses the option's stored Required setting; choose an explicit requirement when staff must complete the choice.
Why is a new option value missing from my template?
The template may be set to Added but not offered, so new shared values are added without becoming selectable. Open the option's Manage dialog on that template and check Offer for the value. Review its new-value setting and any bundle locks before expecting every template to offer new choices automatically.
I changed my Shopify theme's colors. Does OrderPilot follow?
No. OrderPilot reads theme branding during installation and does not continually follow later theme changes. Choose Update from theme in Branding, select the values you want, click Use these, and save.
Values you set yourself start unticked. The import does not replace your email templates or PDF themes.
What is the difference between options and order fields?
Options describe a product line and can add to its price; order fields collect information once for the whole quote or order. Fabric belongs on the Linden Sofa line, while Delivery floor belongs to the order.
Order fields never change the price. Options and order fields share one internal-name list, so each name can be used only once.