Why is a new option value missing from my template?
The template may be set to Added but not offered, so new shared values are added without becoming selectable.
Open the option's Manage dialog on that template and check Offer for the value. Review its new-value setting and any bundle locks before expecting every template to offer new choices automatically.
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People also ask
From other topicsI changed a template's options. Why doesn't the product page show it yet?
A saved option change reaches the product page after template sync and Shopify's storefront cache refresh. The delay can be minutes or hours.
Check the template's sync state before editing the same setting again. OrderPilot checks and recalculates a submitted request, so an old page does not set the final saved price.
Open its own pageFull guide: How OrderPilot works on your online store
Are Online options changes in the template's activity history?
No. Saving Online options does not add a row to the template's Activity history.
Check the current settings on the Online options page. Record important presentation changes in your team's catalog notes if you need a separate record.
Open its own pageFull guide: Put a product template on your online store
I changed the option's look but one template still shows the old one. Why?
The template has its own Custom look, which takes precedence over the shared option's Default look online. Open that template's Online options and review its custom look before changing the shared option again. Save and allow the template sync and storefront cache to refresh.
Open its own pageFull guide: Fine-tune how options look and behave online
Why are Customers or Review missing from the menu?
Customers and Review are optional menu pages that start off for new shops. Enable Customers in SettingsCustomersCustomers page. Enable Reviews in SettingsQuotes & ordersDefaultsApproval rules.
Staff also need the relevant access. Turning Review off doesn't stop template review requirements or custom POS sales from reaching pending review.
Open its own pageFull guide: Set up the Customers page and customer fields