Why is my order stuck at Partially Ready to Ship when everything on its POs arrived?

In the appPurchasingUpdated 2 Nov 2026

Short answer

Check special-order lines that are not on a PO yet or have not been received.

Templates, untracked products and Order New lines can still hold back readiness.

A stock line without a PO does not. If the purchasing facts are complete, check the store's status-map connection for All items here.

Full guideHow purchase orders work

Did this answer your question?

People also ask

From other topics

I added freight after the goods arrived. Does the cost update?

Yes. Adding or changing a whole-PO freight charge after goods arrive posts the received units' share as a late-charge adjustment, with its reason, in the receipt history; nothing is replaced silently. Units still outstanding take their share when they're received.

Reopen a finalized PO before changing charges, and choose Final when the confirmed invoice replaces an estimate. Cost already used by past sales isn't restated.

Open its own page Full guide: Add freight, duty and other costs to a purchase order

Why is everything greyed out at one of my locations?

The location may be outside your subscription or waiting for Shopify approval of a location change. Hover over an unavailable action to read its reason. Someone with Manage billing can add the location or finish approval under SettingsAccount & dataSubscription.

Your role and record access still apply after the location is subscribed.

Open its own page Full guide: Manage your subscription and covered locations