How can customers follow a furniture order while it is being made?
OrderPilot customers can follow their sale's stage in the customer portal and receive configured email or text updates.
The portal starts on Growth, along with text messages; branded email updates are included on every plan.
Customer stages reflect the store's order records and purchasing progress. They are not an independent live feed from the vendor's factory.
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People also ask
From other topicsI changed my Shopify theme's colors. Does OrderPilot follow?
No. OrderPilot reads theme branding during installation and does not continually follow later theme changes. Choose Update from theme in Branding, select the values you want, click Use these, and save.
Values you set yourself start unticked. The import does not replace your email templates or PDF themes.
What should we prepare before setting up our furniture catalog?
Prepare your product specifications, vendor details, selling prices, costs and available options before building the OrderPilot catalog. A Linden Sofa template might include fabric, cushion fill and the vendor supplying it.
Check which choices change price, cost or lead time, and which combinations are allowed. Those decisions shape the quotes staff create in Shopify.
Can we bring a furniture catalog into OrderPilot from a spreadsheet?
Yes, OrderPilot imports product templates, options and values from a CSV using its defined layout. Start with the starter CSV or an export, prepare the required categories and locations, then check the import report before applying changes.
The import does not create categories, brands, locations or bundles. An arbitrary supplier spreadsheet needs mapping to the supported columns.
Open its own pageFull guide: Import and export templates with a CSV
Is OrderPilot suitable for a single furniture showroom?
Yes, OrderPilot supports a single showroom selling custom furniture through Shopify. Your team can configure products, write quotes, collect signatures and payments, and prepare vendor purchase orders.
You do not need multiple stores to use those workflows. Essentials covers up to 3 billed locations; choose a higher plan when you need its additional features.