Do we have to rebuild our Shopify website to use OrderPilot?

OrderPilot and ShopifyUpdated 2 Nov 2026

Short answer

OrderPilot provides theme blocks and an app embed for your existing Shopify website.

Setup adds product options and quote-cart controls through Shopify's theme editor.

Check the product-page templates your furniture uses, since adding a block to one template does not configure every page. Confirm your theme's behavior before publishing online quoting.

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Can we start with showroom quoting before adding website features?

Yes, OrderPilot's Shopify admin and POS workflows can be set up before website quoting. Begin with your catalog, staff access and a complete showroom sale, then configure the online-store features and theme.

Website selling and quote requests require Growth or Professional. Enabling website features is a separate setup step.

Which plan includes the customer portal and website quote requests?

OrderPilot Growth and Professional include the customer portal, shared Inbox, website selling and quote requests. Growth also adds trade accounts, customer profile features, text updates and sales commission. Essentials includes the showroom and back-office quote-to-delivery tools, but those additional online and customer-conversation features require Growth or Professional.

Can website shoppers request a furniture quote without seeing a price?

Yes, OrderPilot's Request a quote mode lets shoppers choose options without visible prices and submit the configured products for staff pricing. Website quoting starts on Growth.

Unpriced requests show Price on request, and customers cannot sign or pay until pricing is released. Hiding a price on the page does not remove Shopify's prices from every feed or product-data source.

Where do quote requests from my website go?

Submitted website requests appear in OrderPilot's Quotes list and start unassigned. Requests containing a Request a quote template or regular Shopify product show Being priced until staff release the offer.

Open the quote to check the customer, items and notes, price the sale, and assign its salesperson. The request-sent page confirms when a customer email has been queued or sent.