Can OrderPilot support several showrooms and a warehouse?

Is OrderPilot right for you?Updated 2 Nov 2026

Short answer

Yes, OrderPilot uses your Shopify locations for showroom sales and warehouse work.

Staff access can be limited by location, while purchasing and receiving stay connected to the customer sale.

Choose an OrderPilot plan that covers the locations where your team works, including physical receiving locations. A made-to-order location holds order commitments and is separate from a physical warehouse.

Full guideBring in your locations Full guideManage your subscription and covered locations

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How do we contact OrderPilot support?

Send a message from the Support page, or email support@meetorderpilot.com. A person on the OrderPilot team replies within 24 hours, 8 am – 6 pm Eastern. For a failed action, include your Shopify shop, record number, screen, attempted action and approximate time.

Include the Error ID when one appears; it helps support find the specific failure. You can copy it in the admin app or record it from the Shopify POS message.

Open its own page Full guide: When OrderPilot shows an error

What are OrderPilot's support hours and response times?

Support is open 8 am – 6 pm Eastern Time, and a person replies to every message within 24 hours, often much sooner. Write from the Support page or to support@meetorderpilot.com; if a call would help, ask for one and suggest a few times.

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Can we control what salespeople and warehouse staff can see?

Yes, OrderPilot uses roles, permissions and assigned locations to control staff access within your Shopify store. You can separate sales, purchasing, receiving and administrative work.

Cost visibility has its own permission, and costs are always hidden on Shopify POS. Sales credit does not itself grant access to a customer's order.

Open its own page Full guide: How roles and permissions work

Can we start with showroom quoting before adding website features?

Yes, OrderPilot's Shopify admin and POS workflows can be set up before website quoting. Begin with your catalog, staff access and a complete showroom sale, then configure the online-store features and theme.

Website selling and quote requests require Growth or Professional. Enabling website features is a separate setup step.

Open its own page Full guide: Install and set up OrderPilot