How do I remove OrderPilot's data from Shopify before uninstalling?

Yes. Saving a removed customer address deletes it from the Shopify address book. Before saving, the address shows Removed on save, and Undo lets you keep it.

Every customer must retain one main address; assign Main to another address when moving that role.

Open its own pageFull guide: Find and edit customers

No. OrderPilot adds the recipient's unsubscribe link and one-click unsubscribe headers when sending customer order emails. Those elements cannot be removed from an email template.

Unsubscribing stops later customer emails to that address for your store, including order and status emails. Staff alerts and portal access-link emails don't carry an unsubscribe link.

Open its own pageFull guide: Email blocks and merge fields

A line linked to a purchase order needs its own edit confirmation before you can remove it. Click Enable edit, review Edit PO-linked item?, and confirm Yes, enable editing. Removing it returns its reserved units and cost to stock.

The purchase order's quantities and costs stay unchanged, so review and update the vendor order separately.

Open its own pageFull guide: Change a locked order, or a line already on a purchase order

No. Required options must remain on the configured line. In the app, Add field adds optional fields, and the trash control removes optional ones.

Hide options only collapses the display; it does not remove the customer's selections or make required options optional.

Open its own pageFull guide: Choose options and a vendor for each line