Why can't I remove a line from an order?
A line linked to a purchase order needs its own edit confirmation before you can remove it.
Click Enable edit, review Edit PO-linked item?, and confirm Yes, enable editing. Removing it returns its reserved units and cost to stock.
The purchase order's quantities and costs stay unchanged, so review and update the vendor order separately.
Did this answer your question?
Thanks. Tell us what was missing at support@meetorderpilot.com.
People also ask
From other topicsHow do I remove OrderPilot's data from Shopify before uninstalling?
OrderPilot has no pre-uninstall button for removing its Shopify catalog data. Products and metaobjects remain in Shopify after uninstalling. Contact support@meetorderpilot.com before removal if you need help reviewing the remaining records.
Open its own pageFull guide: How templates sync to Shopify products
Does removing an address in OrderPilot remove it from Shopify?
Yes. Saving a removed customer address deletes it from the Shopify address book. Before saving, the address shows Removed on save, and Undo lets you keep it.
Every customer must retain one main address; assign Main to another address when moving that role.
Can I remove the unsubscribe link from emails?
No. OrderPilot adds the recipient's unsubscribe link and one-click unsubscribe headers when sending customer order emails. Those elements cannot be removed from an email template.
Unsubscribing stops later customer emails to that address for your store, including order and status emails. Staff alerts and portal access-link emails don't carry an unsubscribe link.
How do I remove OrderPilot's products and metaobjects from Shopify?
Uninstalling OrderPilot doesn't remove its products and metaobjects from Shopify. Contact support@meetorderpilot.com before uninstalling if you need help planning that cleanup.
Open its own pageFull guide: Handle data requests, reset settings, or uninstall