Why is my day sheet missing jobs or photos?
A day sheet excludes done and cancelled jobs and supports up to 40 jobs.
Check the selected day and technician, then print by technician or individual job if needed. Each job sheet can show up to 6 claim photos.
Photos larger than 3 MB and HEIC files don't print.
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From other topicsWhy is my export missing the cost columns?
Your role does not have View costs, so Export without costs omits Base cost, Value cost and Cost override. The columns are left out entirely, rather than exported as zeros. Ask an administrator to review your permissions if your work requires those costs.
Open its own pageFull guide: Import and export templates with a CSV
Why is a new option value missing from my template?
The template may be set to Added but not offered, so new shared values are added without becoming selectable. Open the option's Manage dialog on that template and check Offer for the value. Review its new-value setting and any bundle locks before expecting every template to offer new choices automatically.
Why does a template say Live while its Shopify pictures are missing?
A picture failure does not fail the whole template sync, so Live can appear before every image reaches Shopify. Save the active template to queue another sync, or use a retry action when shown.
A Shopify File still being prepared waits for a later sync. External HTTPS image links imported by CSV do not transfer to Shopify products.
Open its own pageFull guide: How templates sync to Shopify products
Can customers send me photos?
Yes. Customers can attach up to 5 files to each portal message, with a limit of 10 MB per file. Accepted formats are JPEG, PNG, WebP, and PDF.
They use the paperclip in the conversation to share a room photo, a product detail, or a supporting document with your team.