Why does my PDF show received costs but my vendor's doesn't?
Your downloaded PO copy can show received quantities and costs after a receipt, while the emailed vendor copy keeps the order as placed.
When vendor prices are hidden, the received copy shows quantities without the received-cost columns. Check which copy you are reading before comparing amounts with the vendor.
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People also ask
From other topicsWhy does a template read No vendor?
No vendor means the template has no available vendor, including when its assigned vendors are inactive. Staff can still add the template, but the new line needs an active vendor. Open the template's Organization settings and choose vendors, or enable Offer all vendors to include active vendors added later.
Can I delete a vendor?
No. Open the vendor at SettingsPurchasing & accountingVendors, turn off Active Vendor, and click Update Vendor.
The inactive vendor leaves pickers while its history remains. Turn Active Vendor back on when staff should be able to choose it again.
A vendor appeared that I never added. Where did it come from?
OrderPilot creates a missing vendor when someone chooses a Shopify product with that vendor on a quote. Installation and Sync from Shopify also bring in vendor names.
New imported vendors are active Shopify records. Open the vendor to add purchasing contact details, since a Shopify vendor name does not supply a purchase-order email address.
Why did my vendor's display name change back?
Matching a vendor with Shopify can reset Display Name to Shopify's spelling. That can happen during Sync from Shopify or when someone selects a Shopify product from that vendor. Check the vendor name used in Shopify before changing the display name again.