What does Sending mean on a purchase order?
Sending means the purchase-order email is queued or being submitted to the email provider.
The PO is locked during that step.
It becomes Sent when the provider accepts the email; a failed initial send returns it to Draft. Sent does not prove that the vendor has read the message.
Did this answer your question?
Thanks. Tell us what was missing at support@meetorderpilot.com.
People also ask
From other topicsDoes lead time print on the quote or the purchase order?
No. OrderPilot's calculated lead times do not appear on quote PDFs or purchase orders.
The full order calculation is shown in the app, and is also absent from POS, emails and the customer portal. A template's slowest option lead time can appear online when Show lead time is on.
Open its own pageFull guide: Set up lead times for vendors and options
Do vendor minimums stop me creating a purchase order?
No. You can save a draft purchase order below the vendor's minimum. An enforced minimum blocks sending until the quantity or value is met; an unenforced minimum gives a warning.
Minimums are checked per purchase order. An enforced value minimum also blocks sending when an item's cost is unknown.
Why did OrderPilot stop sending my emails?
OrderPilot can pause sending when too many emails bounce or are reported as spam over 24 hours. If you see Sending is paused for safety, contact support@meetorderpilot.com with the affected recipients and recorded errors. Only OrderPilot support can resume sending after reviewing the problem.
A verified domain doesn't need changing solely because sending is paused.
Open its own pageFull guide: Emails aren’t reaching customers
Do emails keep sending while I change my sending domain?
No. Changing the sending domain cancels waiting and scheduled customer emails, and sending stays off until the new domain is verified. The old branded-link and Receive replies setups are removed too.
Set up reply capture again for the new domain, and schedule cancelled emails again if they are still needed.