Why is Send to vendor greyed out?
An enforced vendor minimum can keep Send to vendor greyed out until the PO meets it.
Hover over the button for the exact reason, then use Edit items to correct the shortfall.
If the send action is missing, check Send and cancel purchase orders. Email sending also needs the store's sending setup to be ready.
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People also ask
From other topicsWhy does a template read No vendor?
No vendor means the template has no available vendor, including when its assigned vendors are inactive. Staff can still add the template, but the new line needs an active vendor. Open the template's Organization settings and choose vendors, or enable Offer all vendors to include active vendors added later.
Why is Activate greyed out on my template?
Save or discard the template's unsaved changes before clicking Activate in the header. Closing an editing row with Done does not save the whole page. Use Save in the save bar, then activate the draft.
Can I delete a vendor?
No. Open the vendor at SettingsPurchasing & accountingVendors, turn off Active Vendor, and click Update Vendor.
The inactive vendor leaves pickers while its history remains. Turn Active Vendor back on when staff should be able to choose it again.
A vendor appeared that I never added. Where did it come from?
OrderPilot creates a missing vendor when someone chooses a Shopify product with that vendor on a quote. Installation and Sync from Shopify also bring in vendor names.
New imported vendors are active Shopify records. Open the vendor to add purchasing contact details, since a Shopify vendor name does not supply a purchase-order email address.