Are new custom fees taxable automatically?
No. A new custom fee starts with its taxable and physical-item settings off.
In the app, review Fee is taxable and Fee is a physical product before adding it.
On POS, check Taxable and Physical item (ships). Choose the treatment that matches the charge your store is adding.
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People also ask
From other topicsDoes returning a custom piece automatically put it back in stock?
No. A return does not automatically put a custom piece back on its stocked variant.
Inspect the returned goods and adjust Shopify stock through your inventory process. Keep the refund and the physical stock correction separate so an unusable or unmatched configuration is not offered for sale.
Open its own pageFull guide: Stock: what receiving and custom pieces do in Shopify
Where do I change my logo for emails and the customer portal?
Open SettingsBrandingCustomer portal and use Logo in the shared Brand section. In Frame your logo, position the image and check its Logo and Square mark versions, then click Apply and save. The kit supplies the logo across customer assets; each supported asset has its own placement controls.
Can I change the agreement customers accept when signing?
You can add an Agreement line of up to 200 plain-text characters before the standard agreement; the standard wording always remains. Set the line under SettingsBrandingSigning page and save. The additional line also appears during showroom signing.
Can the customer portal use my theme's fonts?
Yes. Under the Customer portal's Look > Fonts, choose Your theme's and save to read the fonts from your live theme. After changing the theme's fonts, use Refresh fonts.
If OrderPilot cannot identify them, choose Custom or OrderPilot fonts and check the preview before saving.