Does approving or rejecting a quote send an email automatically?

In the appQuotes and ordersUpdated 2 Nov 2026

Short answer

No. Review decisions do not send status emails, and review-notification emails are not available yet.

The decision and note remain in Activity.

Arrange how staff check the review queue, and send the appropriate customer message separately when the decision needs explaining.

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Does returning a custom piece automatically put it back in stock?

No. A return does not automatically put a custom piece back on its stocked variant.

Inspect the returned goods and adjust Shopify stock through your inventory process. Keep the refund and the physical stock correction separate so an unusable or unmatched configuration is not offered for sale.

Does OrderPilot put signature records on hold automatically during a dispute?

No. OrderPilot does not learn of card disputes automatically.

Someone with Export and hold signature records must open the order, choose Place legal hold, and enter a reason. Held records remain protected from retention deletion until the hold is lifted.

Does rejecting damaged goods create a vendor credit?

No. Rejecting goods records the rejected quantity and reason; it does not create a vendor refund or credit.

Keep rejected units out of accepted stock. Arrange the replacement or credit with the vendor, then record any later cost correction against the relevant goods.

Does Flag a replacement PO create a purchase order automatically?

No. Flag a replacement PO for rejected lines adds an activity note identifying the rejected lines.

Staff still prepare the replacement purchase order. Use the note to direct purchasing follow-up, then review the replacement items and vendor through your usual PO process.