Why do orders still go to Pending Review with Reviews off?
Turning Reviews off hides the Review page and disables the shop-wide review rules.
Template review requirements and custom POS sales can still trigger Pending Review. Find those records through Home or the Quotes and Orders lists.
Check the template's Manual review setting when a sale repeatedly enters review.
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People also ask
From other topicsCan I preview an email with a real order before publishing?
Yes. In the editor's Email preview, choose Desktop or Mobile, then Sample order or a recent quote or order. The preview includes unsaved edits.
A test email is different: it uses sample order details even after a real-order preview, and it doesn't include a real portal link.
Open its own pageFull guide: Edit and publish your email designs
Why do some statuses read Pending Quote or Draft Order?
Pending Quote and Pending Order are display names for Pending Review, based on whether the record is a quote or order. Draft similarly appears as Draft Quote or Draft Order. These labels do not represent extra statuses you need to configure.
I changed my Shopify theme's colors. Does OrderPilot follow?
No. OrderPilot reads theme branding during installation and does not continually follow later theme changes. Choose Update from theme in Branding, select the values you want, click Use these, and save.
Values you set yourself start unticked. The import does not replace your email templates or PDF themes.
Can I preview branding changes before saving them?
Yes. All assets shows previews of your current Branding draft, and Open in new tab opens an unsaved sample preview. The preview uses sample data, displays a Sample banner and expires after 15 minutes.
Check the affected assets, then use the save bar when you want to keep the changes.