Why did my commission export reach its limit?
Commission exports have limits of 500 salespeople, 2,000 orders or 5,000 lines, depending on the export.
Choose one store or a shorter reporting period, then export again. Review the selected View by row too, so the file covers the intended person, order, product or category.
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From other topicsWhy is my export missing the cost columns?
Your role does not have View costs, so Export without costs omits Base cost, Value cost and Cost override. The columns are left out entirely, rather than exported as zeros. Ask an administrator to review your permissions if your work requires those costs.
Open its own pageFull guide: Import and export templates with a CSV
How long do signature export links work?
Signature export download links work for 7 days. Download every part while the export is ready; each part contains up to 500 signatures.
A date range can include up to 20,000 signatures. If an export expires or fails, prepare it again, using smaller date ranges when needed.
Open its own pageFull guide: Export, hold and retain signature records
Can OrderPilot calculate commission for furniture salespeople?
Yes, OrderPilot Growth and Professional include sales commission based on assigned sales credit and your store's rules. Commission can use net merchandise or gross profit, with an earning trigger such as placement, full payment or full delivery.
Quotes and drafts do not earn commission. OrderPilot calculates and reports commission; it does not run payroll.
When does a salesperson earn commission?
Commission is earned when the order is placed by default. Your store can instead choose when the order is fully paid or fully delivered under Earned when in Commissions.
Quotes and drafts never earn commission. Earned amounts are fixed per line, subject to the store's explicit rate-recalculation setting.