Where do I turn on order reviews?
Turn on Reviews in SettingsQuotes & ordersDefaultsApproval rules.
The switch saves immediately and adds Review to the menu for permitted staff. Changing these settings requires Manage order and quote settings.
Give reviewers Approve, reject or request changes so they can act on the queue.
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People also ask
From other topicsCan I preview branding changes before saving them?
Yes. All assets shows previews of your current Branding draft, and Open in new tab opens an unsaved sample preview. The preview uses sample data, displays a Sample banner and expires after 15 minutes.
Check the affected assets, then use the save bar when you want to keep the changes.
Can I preview an email with a real order before publishing?
Yes. In the editor's Email preview, choose Desktop or Mobile, then Sample order or a recent quote or order. The preview includes unsaved edits.
A test email is different: it uses sample order details even after a real-order preview, and it doesn't include a real portal link.
Open its own pageFull guide: Edit and publish your email designs
Can I review orders on Shopify POS?
No. Approve, reject and request changes from Review in OrderPilot inside Shopify admin. POS has no review screen.
Taking payment or a deposit can move a record out of Pending Review, Changes Requested or Rejected. That action needs Approve, reject or request changes.
Open its own pageFull guide: Review quotes: approve, reject or ask for changes
Why did Mark resolved send my order back to review?
Mark resolved saves the corrected order and returns it to Pending Review when its review flag or the shop's all-orders rule applies. The list shows Revised so the reviewer can identify the correction. Resolving the requested work does not replace the reviewer's approval.
Open its own pageFull guide: Review quotes: approve, reject or ask for changes