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Why are Customers or Review missing from the menu?

In the appCustomers and portalUpdated 2 Nov 2026

Short answer

Customers and Review are optional menu pages that start off for new shops.

Enable Customers in SettingsCustomersCustomers page. Enable Reviews in SettingsQuotes & ordersDefaultsApproval rules.

Staff also need the relevant access. Turning Review off doesn't stop template review requirements or custom POS sales from reaching pending review.

Full guideSet up the Customers page and customer fieldsFull guideSet up order reviews

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