Can an option rule depend on a Swatch option?

In the appCatalogUpdated 2 Nov 2026

Short answer

Yes. An option rule can depend on an earlier Swatch or Dropdown option.

Put the controlling option above the dependent choice in the bundle, then select the values that make the rule apply. Number, Text and Dimensions options cannot control a rule.

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Why don't option swatches show colors on POS?

Option choices on POS show their names without swatch colors because that screen does not display those color swatches. Choose the option by its label, such as Sage Velvet, and check the saved selection. The OrderPilot app and the online store can show the swatches.

How do I show a product's selected options in an email?

Turn on Show each item's choices in the email's Line items block; the setting starts off. Preview a quote containing options, such as Olivia Bennett's Linden Sofa with Sage Velvet, to check the result. Save and publish the draft when the item details are ready for future customer emails.

Why are my statuses or options empty after installation?

OrderPilot can still be finishing setup after your first sign-in, so starter statuses and options may appear a moment later. Reload in a minute and check the list again. Once the records appear, add your own category, vendor and template to complete the setup checklist.

Can I charge duty to one option instead of the whole sofa?

Yes. In Add charge, choose Specific items or options and select the option the charge covers.

Review the allocation and Landed / unit before saving. Assigning a charge to a fabric option changes that option's cost without spreading it across the rest of the sofa.