Can I use one of my existing locations for Order New?
No. Only a location created through OrderPilot's Create made-to-order location action receives the free made-to-order role.
Renaming an existing Shopify location does not qualify it. Items already waiting at an older destination keep that saved destination; new Order New items require an explicit made-to-order location choice.
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People also ask
From other topicsDoes restricting a template to one location hide it from the online store?
No. Who can add it controls staff and POS availability, while online publication has separate settings.
Set permitted brands or locations in the template's Organization card and save. Configure the template's online mode separately when you need to change what shoppers can see.
Open its own pageFull guide: Set template locations, tax categories and services
Can I import my existing open orders and quotes?
No. OrderPilot does not import existing open quotes or orders; create those records in OrderPilot. CSV imports are available for product templates and options.
Prepare your catalog first, then create the open sales your team needs to continue managing.
Does Home show figures for all my locations?
Yes. Home and Analytics cover all locations; the location picker in the header does not filter their totals. Reports have their own Store filter.
Check the reporting period and the report's filters before comparing a showroom's figures with the totals on Home.
Open its own pageFull guide: Find your way around OrderPilot
Why is the location picker greyed out?
The location picker is greyed out when the current record cannot change location. Reasons include a placed Shopify order, a purchase-order link, an unfinished sync, a locking status or view-only access. Hover over the picker for the reason.
A purchase order keeps its own location; leave the record page to choose another working location.
Open its own pageFull guide: Find your way around OrderPilot