Does deactivating a Shopify location remove it from my OrderPilot subscription?
No. A deleted or inactive Shopify location can remain billed until you confirm a subscription location change.
Open Manage plan from Settings › Account & data › Subscription; it lists any location no longer in Shopify, which comes off with your next change approved in Shopify.
Removing a location cancels its scheduled sends, so check outstanding customer communication before completing the change.
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From other topicsDoes deactivating or deleting a template delete its Shopify product?
No. Deactivating a template archives its Shopify product, and deleting an unused template also archives the linked product. Existing orders, purchase orders and stock can still refer to its variant.
Stock or purchasing records can prevent template deletion; deactivate the template instead. Shared option products remain unchanged.
How do I remove OrderPilot's data from Shopify before uninstalling?
OrderPilot has no pre-uninstall button for removing its Shopify catalog data. Products and metaobjects remain in Shopify after uninstalling. Contact support@meetorderpilot.com before removal if you need help reviewing the remaining records.
Open its own pageFull guide: How templates sync to Shopify products
Does restricting a template to one location hide it from the online store?
No. Who can add it controls staff and POS availability, while online publication has separate settings.
Set permitted brands or locations in the template's Organization card and save. Configure the template's online mode separately when you need to change what shoppers can see.
Open its own pageFull guide: Set template locations, tax categories and services
Does removing an address in OrderPilot remove it from Shopify?
Yes. Saving a removed customer address deletes it from the Shopify address book. Before saving, the address shows Removed on save, and Undo lets you keep it.
Every customer must retain one main address; assign Main to another address when moving that role.