Why does a line say about 8 weeks instead of the exact days?
OrderPilot shows rounded weeks for lead times of 14 days or more, so the estimate reads like a vendor's usual timeframe.
Click the line's lead-time label to see the exact days for vendor build, options, transfer and customer delivery. Durations below 14 days are shown in days.
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People also ask
From other topicsCan I charge duty to one option instead of the whole sofa?
Yes. In Add charge, choose Specific items or options and select the option the charge covers.
Review the allocation and Landed / unit before saving. Assigning a charge to a fabric option changes that option's cost without spreading it across the rest of the sofa.
Open its own pageFull guide: Add freight, duty and other costs to a purchase order
Why does the button say Take Payment instead of Take Deposit?
Take Payment appears when the amount due now includes more than a deposit, such as items leaving with the customer today. Take Deposit appears when only the deposit is due.
Review Due now on Pickup or Delivery? before continuing so the amount matches what the customer takes home.
Why does the app say Supplier instead of Vendor?
Your store has changed Vendor wording in SettingsPurchasing & accountingVendors. Custom wording changes labels across the OrderPilot app, while Shopify POS continues to say Vendor. Choose Default vendor to restore the standard wording, then save the settings.
Open its own pageFull guide: Purchasing and costing settings
How do I report on one showroom instead of all locations?
Choose the showroom in Store in the Analytics title row. The app's top-bar location picker does not filter reports. Set 7D, 30D, 90D or Custom as needed; for Custom, enter From and To, then click Apply.
The period and Store choice stay selected when you switch tabs.
Open its own pageFull guide: Analytics and the sales performance report