Can rejected units be replaced on the same purchase order?
Yes, while the PO remains eligible for receiving, including Received, some rejected.
Enter replacement units manually under Receiving now on the line marked rejected, can be replaced.
If every unit was rejected, the PO becomes Rejected and replacements need a new PO. A line already assigned to a replacement PO must be received there.
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People also ask
From other topicsDoes lead time print on the quote or the purchase order?
No. OrderPilot's calculated lead times do not appear on quote PDFs or purchase orders.
The full order calculation is shown in the app, and is also absent from POS, emails and the customer portal. A template's slowest option lead time can appear online when Show lead time is on.
Open its own pageFull guide: Set up lead times for vendors and options
Do vendor minimums stop me creating a purchase order?
No. You can save a draft purchase order below the vendor's minimum. An enforced minimum blocks sending until the quantity or value is met; an unenforced minimum gives a warning.
Minimums are checked per purchase order. An enforced value minimum also blocks sending when an item's cost is unknown.
Can a rejected quote be signed?
No. A rejected quote cannot be signed; the customer sees This Quote has been rejected and can no longer be signed. Check the quote's rejection and resolve the underlying record issue before arranging approval.
Sending the same link again doesn't make the rejected quote available for signing.
Open its own pageFull guide: Help a customer who can’t open, sign or pay
Why is Purchase Orders or another page missing from my menu?
A missing page can be hidden by your role, an optional-page setting or the available menu space. Purchase Orders needs View purchase orders; ask an administrator to check your role. Customers and Review also need their page settings enabled.
Check More for header entries that do not fit; Analytics appears in Shopify's sidebar.
Open its own pageFull guide: Find your way around OrderPilot