Why do some statuses read Pending Quote or Draft Order?
Pending Quote and Pending Order are display names for Pending Review, based on whether the record is a quote or order.
Draft similarly appears as Draft Quote or Draft Order. These labels do not represent extra statuses you need to configure.
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People also ask
From other topicsCan two statuses send the same email?
No. An email group can be assigned to at most one status. To use the same design for another status, copy the template into a separate group and assign that group's status.
Check the group's sending line afterward; moving a status assignment changes which group sends for that status.
Open its own pageFull guide: Choose which emails go out, and when
Why are my statuses or options empty after installation?
OrderPilot can still be finishing setup after your first sign-in, so starter statuses and options may appear a moment later. Reload in a minute and check the list again. Once the records appear, add your own category, vendor and template to complete the setup checklist.
Which order statuses can go on a purchase order?
Any status with Eligible for purchase orders ticked can supply orders to the PO Workbench. New stores start with Quote, Order, Partially Sent to Vendor and Reorder needed eligible. Your store can rename statuses or change eligibility in SettingsQuotes & ordersStatuses.
Open its own pageFull guide: Create purchase orders in the PO Workbench
Why do orders still go to Pending Review with Reviews off?
Turning Reviews off hides the Review page and disables the shop-wide review rules. Template review requirements and custom POS sales can still trigger Pending Review. Find those records through Home or the Quotes and Orders lists.
Check the template's Manual review setting when a sale repeatedly enters review.